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DTC Mode · Advisory · 2-month engagement
Your growth engine, built with you.
Over a focused two-month engagement we build your whole growth engine with you: the strategy, the ecosystem, the acquisition and retention systems, all of it. We automate what we can and train your team to run the rest, so it keeps going after we leave. Pointed at one thing: lower CAC, higher LTV and more profit, with a lean team.
Built on 200+ brand strategies, from day-one startups to billion-pound names.
Brands we build for
Watch first
How advisory works, in a few minutes
2mo
To build your whole growth engine, end to end, with you
Weekly
One-on-one calls, and your team trained throughout
200+
Brand strategies built across every stage and category
5
Outcomes we drive together, from lower CAC to your next move
Not an agency hand-off
We're in your business, not outside it
You're not handing your growth to an agency and hoping. We work alongside you and your team, week to week, building the strategy and the systems and helping you execute. You stay in control, with an experienced operator beside you and our specialist team behind you.
Your team, our experience, one shared goal.
What we're aiming at
It all points at five outcomes
Advisory is built around the same outcomes as everything we do: spend less to get a customer, make more from each one, grow your profit, get more done with a lean team, and always know your next move.
▼
Acquisition
Lower CAC
Find your winning ads faster and turn more visitors into customers.
▲
Retention
Higher LTV
Keep more customers coming back and turn buyers into subscribers.
▲
Business performance
More profit
See your real numbers and build offers that make money.
▲
Operations
Save time, do more
Build the systems so a lean team gets far more done.
✓
Clarity
Know your next move
We help you see what matters most, so you always know what to do.
The two months
Everything, built in two months
One focused engagement. We design and build your whole growth engine with you, end to end, and train your team to run it. Here's how the two months go.
Weeks 1-2
Strategy & ecosystem
- Numbers and unit economics first
- Personas, angles and messaging
- Your whole ecosystem and customer journey designed
Weeks 3-4
Acquisition system
- Creative strategy and a real testing system
- Ad sets built from the strategy, ready to launch
- Live on Meta, your team learning as we go
Weeks 5-6
Retention system
- Lifecycle and email flows built
- Welcome, post-purchase and win-back, Klaviyo-ready
- Live and bringing customers back
Weeks 7-8
Systems & handover
- Your internal dashboards and numbers in place
- The whole engine in one system
- Your team trained and running it
Running the whole time
Weekly one-on-one calls, and hands-on training that upskills you and your team.
What we build with you
The growth engine, built piece by piece
Weekly calls and hands-on building. Here's what we build with you over the two months, and how we train your team to run each part.
01
The relationship
Weekly one-on-one calls
Direct access to Tom and Chase, plus our specialist operators, every single week. No account manager in between.
✓Weekly 1:1
Calls Every week
An experienced operator, in your corner
Weekly calls where we look at the numbers, work out what to prioritise, review what's working, and decide the next moves together. Day to day, you can reach us and our specialist operators in the areas that matter most at your stage.
- Weekly 1:1 calls with Tom and Chase
- Daily access to us and our specialist operators
- Prioritisation, decisions and quick wins, every week
The result
You always know your next move, and you make better calls, faster.
02
The plan
We build your strategy for you
The full plan, built for your brand: acquisition, retention, the customer journey and the numbers.
✓Built for you
Strategy Built for you
Your whole strategy, mapped out
We do the heavy work of building your strategy, the same depth we've put into 200+ brands. Numbers first, then your personas, your angles, the customer journey, and the whole ecosystem mapped out.
- Numbers, personas, journey and creative, all built for you
- The whole ecosystem mapped as one connected system
- A clear plan for the five outcomes
The result
A clear plan for lower CAC, higher LTV and more profit, built for your brand.
03
We build it
Your acquisition system
Creative strategy, a real testing system, and ad sets built straight from it, ready to push live. We build it, and train your team to run it.
▼CAC down
Acquisition Built in the two months
Ad sets built from the strategy, live in minutes
We build your creative strategy and turn it into ad sets that are ready to push live: the angle, the persona, the creatives, the targeting, all done. Then we show your team how to run it, so you keep finding winners and getting them live in minutes, not hours.
- Creative strategy and a real testing system
- Ad sets built from the strategy, ready to launch
- Your team trained to run it
The result
Winning ads found and live in minutes, and a lower cost to get each customer.
04
We build it
Your retention system
The whole lifecycle, built from your retention strategy and ready to push live. We build the flows, and train your team to own them.
▲LTV up
Retention Built in the two months
Flows built from the strategy, live in minutes
Every flow written, designed and Klaviyo-ready, in your brand's voice: welcome, post-purchase, win-back, all built from your retention strategy. You review the emails and push the flow live, or schedule it. Then your team knows how to keep building them.
- Lifecycle flows built from your retention strategy
- Written, designed and Klaviyo-ready
- Your team trained to run and grow it
The result
More repeat sales and subscribers, and every customer worth more over time.
05
We build it
Your internal systems
The dashboards you run the business from, so the strategy and the systems live in one place, not just in calls.
✓One system
Systems Built in the two months
The systems you run the business from
We build the internal systems and dashboards that hold it all together: your numbers, your creative testing, your retention, your priorities, all in one place. So when the two months are up, it runs on a system your lean team operates day to day.
- One place for your numbers, creative, retention and priorities
- Built around your brand and how you work
- Your lean team runs it, long after we're done
The result
The whole thing runs on a system your lean team operates.
Bring it all in-house
Replace your agency.
Media buying, creative strategy, the whole creative process. The work you pay an agency a retainer for, brought in-house and run by your own lean team, with us beside you. You own the strategy, the systems and the output, instead of renting it month after month.
In-house
Media buying
The testing, the budgets and the scaling, run by your team with our help, instead of rented from a media buyer who takes it with them.
In-house
Creative strategy
Personas, angles, hooks and what to test next, built with you and owned by you, not locked in an agency's head.
In-house
Creative process
Briefing, production and reusing content on one pipeline, so the creative engine runs without an outside team.
Stop renting your growth. Own the engine.
Working with your team
We upskill you and your team
The whole point is that you don't need us forever. As we build, we coach you and your team on the strategy and the execution, so the skills stay in the business. You work directly with Tom and Chase, with our specialist operators behind them.
Tom and Chase, on every account
You work directly with the founders, week to week. No hand-off to a junior account manager. The people guiding you are the ones who've built the strategies.
Specialist operators on tap
Media buyers, creative strategists and lifecycle people, ready to step in for the areas that matter most at your stage. Like a full team, without hiring one.
The skills stay with you
We coach you and your team on the strategy and the execution as we build, so when the two months are up, you can run and grow the whole thing yourselves.
What brands say
What 200+ brands say about us
“They rebuilt our whole creative strategy and the testing system behind it. Within weeks our CAC was down and we finally knew which angles to put money behind. My team runs it now, no agency to chase.”
H
Hamiz
Founder, Vitera
“Retention and the numbers were a black box for us. Now we see the real profit on every order and our repeat rate has climbed. The whole thing runs on a system my small team actually understands.”
T
Tom
Founder, ANOM Café Club
“Working with DTC Mode was great. They helped us get clarity again, thinking more like a brand and using more natural language, and clarity around our systems too, the creative strategy and output and the funnel, and how it all connects together.”
R
Ray
CMO, Casetify
It grows and flexes as you scale.
As you grow, we add the specialist operators you need and the systems stretch with you. Built for where you are now and where you're going.
Move faster, and get more done with fewer people.
This is how a small brand can out-work a big one. One or two people running the whole thing, with us beside you. That's where things are heading, and advisory is how you get there.
Our guarantee
Lower CAC or higher LTV in two months, or we keep going.
We can say that because we've done this across 200+ brands. If we don't move your CAC down or your LTV up inside the two months, we keep working with you, at no extra cost, until we do.
The engagement
Two months to build it all, together.
One focused two-month engagement. We build your whole growth engine with you and train your team to run it. Then you keep it: the strategy, the systems and the skills.
Month 1
Strategy + acquisition
Weeks 1-4
Numbers, strategy and your whole ecosystem designed, then your acquisition system built and live. Your team trained as we go.
The buildMonth 2
Retention + systems
Weeks 5-8
Your retention system built and live, your internal systems in place, and your team running the whole engine. Pointed at lower CAC and higher LTV.
After
You own it
Optional ongoing advisory
You keep the strategy, the systems and the skills. Carry on with us on lighter ongoing advisory if you want, or run it all yourself.
Why advisory
An experienced operator beats a blank page
You can find advice anywhere now. What's rare is an experienced operator who's done it across hundreds of brands, in your business every week, helping you actually do it.
200
We've done this 200 times
We've built the strategy and run the playbook across 200+ brands, so you skip the expensive guessing and go straight to what works.
@
A fresh set of expert eyes
An experienced operator looking at your business every week catches what you can't see from the inside, and that relief is worth a lot on its own.
=
Like an agency, run by you
You get the firepower of an agency without handing over control, and you keep the strategy, the systems and the team you build.
Let's run it together.
Book a call and we'll look at your brand, tell you where the value is, and show you how we'd work together to drive the five outcomes.
